Want to grow your business ?
For any business to grow, it must provide its customers with a consistent and reliable service or product. It’s also vital to remember that retaining existing customers is as important as winning new business. Many small organizations may experience difficulty growing their business. More often than not, they operate within the confines of a certain area and have a limited capacity to serve beyond those boundaries. As such, business growth tends to be very slow. Potential customers can often be sceptical about putting their higher value contracts in the hands of small, seemingly unprepared and inexperienced organizations. One way, however, to encourage confidence among new and existing customers is by achieving ISO 9001 certification. ISO 9001 is the international standard that defines the requirements for a Quality Management System (QMS). Businesses use the standard to demonstrate their ability to consistently provide products and services that meet customer and regu
